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videos are not portrait? (orientation is horizontal)? --

Hello, just purchased your product and am trying to create a video from some old mp4 files from an old phone i uploaded, all clips are appearing sideways and there appears no option to change orientation to upright?  PLease assist if possible

Kate

iTunes cleaner not recognizing artwork supplied by iTunes? --
I tried out the iTune Clearer thinking it would be an awesome tool but it flags all songs that have the artwork from iTunes as missing - not exactly useful. Almost always, the artwork from iTunes is superior and just because it's not embedded within the audio file is it missing - it will strill transfer to Apple devices.
WHY THE FUCK ARE YOU SO GREEDY????? --

YOURE WAY BEHIND THE CURVE W BLU RAY AND YOURE RIPPING PEOPLE OFF FOR FOR A RIDICULOUS AMOUNT.

HOPE YOU GRT THE BSOD IN YOUR BUSINESS

Trial version of Blu-ray creator for mac damaged? --
I am trying to download the trial version of the Blu-ray creator, but when I try to open the app it says the it is damaged and that it should be removed.
Can I split a 10 chap audiobook into 20 (shorter) AB chap? --

I want to know if this software can, say spit a 10 chapter audiobook, into 20 (smaller) chapters.

Thank you,
Michael Gunter

I can't get a video to load? --

I downloaded imElfin, copied URL of youtube video and... nothing happens.

Please help!

Thank you.

what is a good screen recorder? --
Which screen recorder software will you recommend? I want to record some news videos.
can I upgrade my program and only pay the difference? --
I have blu-ray ripper and want to upgrade to total media converter. can I upgrade and pay the difference or do I have to purchase total media converter flat out?
Why Are you not answering to my tickets? --

I send you multiple tickets to get a new activation code, mine is not working at all and I bought your software, so I need this activation code

Thank you,

Hugo

How to add captions (free) to uploaded YouTube video easily? --

I previously uploaded a video to YouTube, which has 200 views now. Is there any way to add captions to it without downloading it again?

YouTube says I can upload a caption file, but I have no idea. Can you give me more details? Or is there an easier way?

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