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Why Are you not answering to my tickets? --

I send you multiple tickets to get a new activation code, mine is not working at all and I bought your software, so I need this activation code

Thank you,

Hugo

will this software work with windows 10? --
Is Blu-Ray copy compatible with windows10?
videos are not portrait? (orientation is horizontal)? --

Hello, just purchased your product and am trying to create a video from some old mp4 files from an old phone i uploaded, all clips are appearing sideways and there appears no option to change orientation to upright?  PLease assist if possible

Kate

Do I need a Blu-ray R/W Drive? --
Do I need a Blu-ray Read/Write drive to burn Blu-ray format files to a Blu-ray disc using your software?
How do I change video format to send videos to youtube? --
This is my first time. I am using moviemakers. My video format is quicktime which my friends say it is not a video format to use for youtube.
Does imElfin blu-ray copy remove cinavia protection? --
Does imElfin blu-ray copy remove cinavia protection?
How to uninstall video converter from a Mac? --
How to uninstall video converter from a Mac?
Blu-Ray/DVD ripper Sound plays popping noise? --

I downloaded the trial. It worked perfectly. I bought the 1 year subscription and activated the software. v7.7.0.0 After rebooting the system, Any Blu-Ray disk I have tried to rip sounds horrible. Popping crackling and its like it's running though a flanger. ie guitar effects loop is the best way I can describe how it sounds. Any idea on how to correct it?

All drivers and software are up yo date with no other issues.

Device name DESKTOP-*********
Processor Intel(R) Core(TM) i5-8600K CPU @ 3.60GHz   3.60 GHz
Installed RAM 64.0 GB
Device ID 31F56F91*********
Product ID 00330-**********
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 20H2
Installed on ?12/?2/?2020
OS build 19042.685
Experience Windows Feature Experience Pack 120.2212.551.0

[URL=https://1drv.ms/u/s!AqpxWwOK9Bj3gZN_uCH-q4AU09taJg?e=hfKmrt]sound segments mp3 of movie rip[/URL]

guttermedic@hotmail.com

Why my converted WMA file can't play the audio? --
Recent days I've converted some homemade video to WMV format. But when I play the converted video, there is no audio can be played? How can I do it successfully?
recording youtube but no audio !? --
I have no problem recording from youtube but there is no audio after recorded file is ready to play ! Do you have a patch to fix it ? Otherwise your software is not doing it's function properly .
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