Not recognizing the rewritable Blu Ray Disc?

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Question

Dave Allman

8/1/2015 6:35:27 AM

n the Blu-ray Copy to Copy it says "no rewritable BD-R/-RE is found, please insert a writable disc. This is not accurate because I know my blu ray discs are writable and blank? (This is after it runs thru the original blu ray disc and is ready to burn the blu ray) I just purchased this from your website and I may want money back if we can't fix this issue. Thanks for your time.